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CATERER ASSISTANT Food and Nutrition Services FT Day/Evening Mercy Hospital

Company Name:
Alegent Creighton Health
## Description
Alegent Creighton Health is the largest not-for-profit, faith-based healthcare provider in Nebraska and southwest Iowa with 11 acute care hospitals, a specialty spine hospital, freestanding inpatient psychiatric and skilled nursing facilities and more than 100 Alegent Creighton Clinic locations. As the primary teaching partner of Creighton University's health sciences schools, Alegent Creighton Health and Alegent Creighton Clinic are committed to teaching the health professionals of the future.
Our commitment to our patients and their families is high, but the return on that commitment is even higher. We are committed to our employees by ensuring we hire individuals who also believe in enriching the lives of those we serve. If this sounds like you - apply today and join the Alegent Creighton Health team! We are an Equal Opportunity/Affirmative Action Employer.
ESSENTIAL JOB FUNCTIONS
Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner.
Communicates changes to appropriate staff, honors patient preferences and completes the ReTherm process or Room Service.
Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
Adheres to department dress code. Black Skid Resistant Shoes, Black Slacks, White Collar Shirt, Black Apron.
Ensures Patient Satisfaction score for the department is met.
Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office personnel
Hours: 3 12hr shifts Rotating week-ends
## Qualifications
_QUALIFICATIONS:_
_Experience_
Minimum of 1 year of direct patient care in a hospital setting and/or 1 year minimum in foodservice is preferred.

Education
Knowledge equivalent to a high school degree preferred.

Licensure, Certification, Registration
None
_Knowledge, Skills and Abilities Required_
Must be neat, clean, and practice good personal hygiene.
Must follow professional dress code.
Must be able to perform duties standing and walking.
Ability to work accurately and follow dietary instructions.
Ability to work with minimum supervision.
Strong verbal and written communication, reads, writes, and speaks English.
Follow written and verbal instructions.
_Additional Responsibilites:_
__
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values:
Reverence : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity : Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence : Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Req ID: 1400022266
Job: Food Service/Housekeeping
Primary Location: IA-Council Bluffs-Mercy Hospital Alegent Health
Shift: Day/Evening
Scheduled Hours per 2-week Pay Period: 72
Weekends Required: Occasional
Status: Full Time

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