Associate beverage manager

Company Name:
Ameristart Casino and Hotel
Responsible to create a great experience for our Guests and our Team Members while maintaining a clean and safe environment. This position must meet all performance assessment and financial goals.
_Duties and Responsibilities:_
Adhere to guest service requirement listed above.
Strategically trains and develops for succession all hourly Team Members
Supports aspects of employee relations including interviewing, coaching, mediating, recognizing, and evaluating Team Members
Resolves beverage and food quality and service opportunities; communicate with appropriate Team Members and leaders on Guest feedback
Implements, adheres, and monitors all department and property policies and procedures, including, but not limited to, standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
Maintains the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support
Interacts with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods
Complies with all training initiatives including, but not limited to, attendance of all required participants, ongoing assessment of individual or department performance, and follow-up
Manages all financial operating expenses including, but not limited to, budget, P&L;, labor costs, controllables, and cost of goods
Ensures accountability for all compliance issues, regulations, laws, and health requirements as related to food and beverage operations
Analyzes and recognizes any deficiencies or problem areas and provides corrective action to accomplish desired results
Adjusts or balances the size of staff in order to control labor costs without sacrificing Guest service
Works with all departments to successfully execute Ameristar strategies to maximize efficiencies and improve the Guest and Team Member experience
Performs all administrative duties as required to successfully manage the department
_Required Knowledge and Skills:_
Strong problem solving, mediation, coaching, and consulting skills.
Excellent verbal and written communications skills.
Knowledgeable of applicable federal, state, and local regulations.
Fully Competent in Microsoft Office
_Required Natural Behaviors:_
Ability to develop and sustain productive Guest relationships
Ability to train, mentor, and develop hourly Team Members
High organizational skills and ability to complete several ongoing activities, projects, or assignments to meet deadlines
Ability to demonstrate a high level of energy and enthusiasm
Ability to work independently and as part of a team with a high degree of honesty and candor
Ability to adhere to, interpret, and explain company policies and procedures to others, including but not limited to attendance, appearance, safety, and security policies
Ability to accept direction and coaching from supervisors, and adjust behaviors accordingly
Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish a task or goal
_Required Education and Work Experience:_
High school diploma or certificate from educational institute preferred
Minimum of two (2) years experience in beverage preferred
Minimum of one (1) year of supervisory experience preferred
Property: Ameristar Casino Council Bluffs
Job Code: SU006
Location: Council Bluffs, IA
Employment Status: Full-Time
Category: Food & Beverage

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