Dunkin' Assistant Manager
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts.
Dunkin' licensed the first of many franchises in 1955.
It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day.
Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.
Join our team today!You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc.
or any of its affiliates.
Any information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
IntroductionDunkin', also commonly known as Dunkin' Donuts or DD, is one of the fastest growing coffee retail chains in the nation.
We care about our employees and customers, offering delicious coffee, donuts, and breakfast goods while also offering career opportunities, competitive pay, and flexible schedules.
Come be apart of one of America's leading coffee retailers!OverviewAn Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
The Position is also known as a MIT (Manager in Training) position, with the intent to be developed into a successful Restaurant Manager.
They perform all the duties of the Restaurant Manager in their absence.
Primary duties generally include floor operations, and Brand Training programs.
Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant.
They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
o Able to perform all responsibilities of restaurant team memberso Lead team meetings, along with Restaurant Managero Oversee Brand Training Programs, schedule, train, validate, certify team, and shift lead staff.
o Ensure Brand standards, recipes and systems are executedo Create and maintain a guest focused culture in the restauranto Review guest feedback results and implement action plans to drive improvemento Communicates restaurant priorities, goals, and results to restaurant team members.
o Execute along with RM, new product rollouts including training, marketing, and sampling where applicable.
o Execution of Point of Purchase instore set up per Brand standardso Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable lawso Control costs to help maximize profitabilityo Completion of inventory on a periodic basis as determined by Franchiseeo Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standardso Support RM in assigning staff and deploymento Support to RM in completion of supplier and other vendor orderso Ensure restaurant budget is met as determined by Franchisee.
o Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policieso Engages with Dunkin' Brands Field Operations team as appropriate.
o Any other Dunkin/Baskin tasks as assigned by company management.
Management Responsibilities Include:
o Develop restaurant team members.
o Assist team and shift lead performance appraisal processo Coach restaurant team members to drive sales, improve profitability and guest satisfactionEducation/
Experience:
o Basic computer skillso Fluent in spoken and written Englisho Basic math and financial managemento Previous leadership experience in retail, restaurant, or hospitalityKey Competencieso Good analytical skills and business acumeno Works well with others in a fun, fast paced team environment.
o Ontime, demonstrates honesty and positive attitudeo Willingness to learn and embrace changeo Guest focused.
o Time Managemento Problem solvingo Motivating othersPhysical Demands/Working Conditions:
o Standing on feeto Repetitive motion including bending, stooping, and reaching.
o Lifting packages up to 60 lbs.
(if applicable)o Wearing a headset (if applicable)o Working in a small spaceBenefits Competitive Pay Flexible Schedule Fun Environment Closed by 7pm Have your mornings to yourself NO fryers or grease Employee Discounts Incentives Unlimited Advancement Opportunities Tuition Reimbursement Previous managerial experience preferred but not required Previous fast food/quick service restaurant experience required Top-notch customer service skills Strong verbal and written communication skills Excellent leadership skills Works well under pressure and is able to multi-task Access to a vehicle and a valid Driver's License required Ability to lift 50 lbs Recommended Skills Analytical Cash Management Coaching And Mentoring Commercial Awareness Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
Dunkin' licensed the first of many franchises in 1955.
It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day.
Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.
Join our team today!You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc.
or any of its affiliates.
Any information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
IntroductionDunkin', also commonly known as Dunkin' Donuts or DD, is one of the fastest growing coffee retail chains in the nation.
We care about our employees and customers, offering delicious coffee, donuts, and breakfast goods while also offering career opportunities, competitive pay, and flexible schedules.
Come be apart of one of America's leading coffee retailers!OverviewAn Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
The Position is also known as a MIT (Manager in Training) position, with the intent to be developed into a successful Restaurant Manager.
They perform all the duties of the Restaurant Manager in their absence.
Primary duties generally include floor operations, and Brand Training programs.
Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant.
They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
o Able to perform all responsibilities of restaurant team memberso Lead team meetings, along with Restaurant Managero Oversee Brand Training Programs, schedule, train, validate, certify team, and shift lead staff.
o Ensure Brand standards, recipes and systems are executedo Create and maintain a guest focused culture in the restauranto Review guest feedback results and implement action plans to drive improvemento Communicates restaurant priorities, goals, and results to restaurant team members.
o Execute along with RM, new product rollouts including training, marketing, and sampling where applicable.
o Execution of Point of Purchase instore set up per Brand standardso Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable lawso Control costs to help maximize profitabilityo Completion of inventory on a periodic basis as determined by Franchiseeo Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standardso Support RM in assigning staff and deploymento Support to RM in completion of supplier and other vendor orderso Ensure restaurant budget is met as determined by Franchisee.
o Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policieso Engages with Dunkin' Brands Field Operations team as appropriate.
o Any other Dunkin/Baskin tasks as assigned by company management.
Management Responsibilities Include:
o Develop restaurant team members.
o Assist team and shift lead performance appraisal processo Coach restaurant team members to drive sales, improve profitability and guest satisfactionEducation/
Experience:
o Basic computer skillso Fluent in spoken and written Englisho Basic math and financial managemento Previous leadership experience in retail, restaurant, or hospitalityKey Competencieso Good analytical skills and business acumeno Works well with others in a fun, fast paced team environment.
o Ontime, demonstrates honesty and positive attitudeo Willingness to learn and embrace changeo Guest focused.
o Time Managemento Problem solvingo Motivating othersPhysical Demands/Working Conditions:
o Standing on feeto Repetitive motion including bending, stooping, and reaching.
o Lifting packages up to 60 lbs.
(if applicable)o Wearing a headset (if applicable)o Working in a small spaceBenefits Competitive Pay Flexible Schedule Fun Environment Closed by 7pm Have your mornings to yourself NO fryers or grease Employee Discounts Incentives Unlimited Advancement Opportunities Tuition Reimbursement Previous managerial experience preferred but not required Previous fast food/quick service restaurant experience required Top-notch customer service skills Strong verbal and written communication skills Excellent leadership skills Works well under pressure and is able to multi-task Access to a vehicle and a valid Driver's License required Ability to lift 50 lbs Recommended Skills Analytical Cash Management Coaching And Mentoring Commercial Awareness Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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