Customer Service Specialist
Customer Service Specialist Company:
Upland Property AdvisorsDepartment:
AdminLocation:
Council Bluffs, IARemote Policy:
RemoteType of Employment:
Full TimeSalary:
$20 - $30 / hour
Job Description:
We are seeking a highly motivated Customer Service Specialist to join our team at Upland Property Advisors.
As a specialist, you will be responsible for providing exceptional customer service and support to our clients.
This role is crucial in ensuring our clients have a positive experience during their interactions with our company.
Responsibilities:
Respond to customer inquiries promptly and professionally through various channels (phone, email, chat)Provide accurate and detailed information regarding our products and servicesAssist customers with order placement, returns, and exchangesResolve customer complaints or issues in a timely and satisfactory mannerMaintain customer records and update databases with relevant informationCollaborate with other departments to ensure seamless customer experience
Qualifications:
Excellent verbal and written communication skillsAbility to remain calm and composed under pressureStrong problem-solving and decision-making skillsAttention to detail and excellent organizational skillsSkills:
Exceptional customer service and interpersonal skillsAbility to multitask and prioritize effectivelyStrong active listening and empathy skills
Benefits:
Competitive salary and hourly rateComprehensive health, dental, and vision insurance401(k) retirement plan with company matchingPaid time off and holidaysCareer development and advancement opportunitiesFlexible work scheduleThis is a remote job.
Salary range:
$20 - $30 hourly Recommended Skills Active Listening Attention To Detail Communication Coordinating Customer Experience Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
Upland Property AdvisorsDepartment:
AdminLocation:
Council Bluffs, IARemote Policy:
RemoteType of Employment:
Full TimeSalary:
$20 - $30 / hour
Job Description:
We are seeking a highly motivated Customer Service Specialist to join our team at Upland Property Advisors.
As a specialist, you will be responsible for providing exceptional customer service and support to our clients.
This role is crucial in ensuring our clients have a positive experience during their interactions with our company.
Responsibilities:
Respond to customer inquiries promptly and professionally through various channels (phone, email, chat)Provide accurate and detailed information regarding our products and servicesAssist customers with order placement, returns, and exchangesResolve customer complaints or issues in a timely and satisfactory mannerMaintain customer records and update databases with relevant informationCollaborate with other departments to ensure seamless customer experience
Qualifications:
Excellent verbal and written communication skillsAbility to remain calm and composed under pressureStrong problem-solving and decision-making skillsAttention to detail and excellent organizational skillsSkills:
Exceptional customer service and interpersonal skillsAbility to multitask and prioritize effectivelyStrong active listening and empathy skills
Benefits:
Competitive salary and hourly rateComprehensive health, dental, and vision insurance401(k) retirement plan with company matchingPaid time off and holidaysCareer development and advancement opportunitiesFlexible work scheduleThis is a remote job.
Salary range:
$20 - $30 hourly Recommended Skills Active Listening Attention To Detail Communication Coordinating Customer Experience Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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