Customer Service Specialist
Customer Service Specialist Company:
Upland Property Advisors Department:
Admin Location:
Council Bluffs, IA Remote Policy:
Remote Type of Employment:
Full Time Salary:
$20 - $30 / hour
Job Description:
We are seeking a highly motivated Customer Service Specialist to join our team at Upland Property Advisors.
As a specialist, you will be responsible for providing exceptional customer service and support to our clients.
This role is crucial in ensuring our clients have a positive experience during their interactions with our company.
Responsibilities:
Respond to customer inquiries promptly and professionally through various channels (phone, email, chat) Provide accurate and detailed information regarding our products and services Assist customers with order placement, returns, and exchanges Resolve customer complaints or issues in a timely and satisfactory manner Maintain customer records and update databases with relevant information Collaborate with other departments to ensure seamless customer experience
Qualifications:
Excellent verbal and written communication skills Ability to remain calm and composed under pressure Strong problem-solving and decision-making skills Attention to detail and excellent organizational skills Skills:
Exceptional customer service and interpersonal skills Ability to multitask and prioritize effectively Strong active listening and empathy skills
Benefits:
Competitive salary and hourly rate Comprehensive health, dental, and vision insurance 401(k) retirement plan with company matching Paid time off and holidays Career development and advancement opportunities Flexible work schedule This is a remote job.
Salary range:
$20 - $30 hourly Recommended Skills Active Listening Attention To Detail Communication Coordinating Customer Experience Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
Upland Property Advisors Department:
Admin Location:
Council Bluffs, IA Remote Policy:
Remote Type of Employment:
Full Time Salary:
$20 - $30 / hour
Job Description:
We are seeking a highly motivated Customer Service Specialist to join our team at Upland Property Advisors.
As a specialist, you will be responsible for providing exceptional customer service and support to our clients.
This role is crucial in ensuring our clients have a positive experience during their interactions with our company.
Responsibilities:
Respond to customer inquiries promptly and professionally through various channels (phone, email, chat) Provide accurate and detailed information regarding our products and services Assist customers with order placement, returns, and exchanges Resolve customer complaints or issues in a timely and satisfactory manner Maintain customer records and update databases with relevant information Collaborate with other departments to ensure seamless customer experience
Qualifications:
Excellent verbal and written communication skills Ability to remain calm and composed under pressure Strong problem-solving and decision-making skills Attention to detail and excellent organizational skills Skills:
Exceptional customer service and interpersonal skills Ability to multitask and prioritize effectively Strong active listening and empathy skills
Benefits:
Competitive salary and hourly rate Comprehensive health, dental, and vision insurance 401(k) retirement plan with company matching Paid time off and holidays Career development and advancement opportunities Flexible work schedule This is a remote job.
Salary range:
$20 - $30 hourly Recommended Skills Active Listening Attention To Detail Communication Coordinating Customer Experience Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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